Chief Medical Officer

Who are Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, Europe, and Asia, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, amongst others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

As the Regional Chief Medical Officer (CMO), you will be the principal clinical and commercial voice for Heidi across a multi-country region, bringing deep clinical credibility, ecosystem influence, and commercial acumen to our most important markets.

You will partner closely with the Global CMO, regional General Managers, commercial teams, and global product leadership to define and execute Heidi’s regional clinical strategy. You will lead regional thought leadership, shape our clinical narrative, support enterprise sales cycles, and open doors through your strong executive network.

You will steward the Regional Heidi External Advisory Roundtable, ensuring membership, cadence, and insight quality reflect the diverse needs of health systems across the region.

This is a role for a recognised clinical leader with multi-country impact—part clinical strategist, part executive operator, part regional thought leader.

What you'll do:

Regional Clinical & Commercial Leadership

• Serve as Heidi’s senior clinical ambassador across multiple countries, establishing our clinical credibility and value narrative at scale.

• Directly support enterprise sales cycles, helping influence buying decisions through clinically grounded explanations and executive presence.

• Use your multi-country network to generate new introductions, strategic partnerships, and opportunities for growth.

• Shape regional clinical messaging, clinical value stories, and market-aligned positioning for sales and marketing teams

Regional Advisory Stewardship

• Own the Regional Heidi External Advisory Roundtable, including membership strategy, meeting cadence, insight synthesis, and integration into regional product and GTM plans.

• Build trusted relationships with clinical leaders, executives, specialty groups, and academic partners across multiple countries.

• Ensure diverse input from different national systems and cultural contexts influences product development and strategy.

Product Influence & Workflow Alignment

• Provide high-quality regional clinical insight that shapes workflow configuration, market localisation, and prioritisation.

• Lead structured insight cycles and regional feedback loops, synthesising emerging needs across countries.

• Partner with Product and Engineering to ensure Heidi aligns with regional clinical practices, safety expectations, and implementation realities.

Regional Thought Leadership & Digital Presence

• Build a strong multi-country presence through writing, speaking, whitepaper authorship, media content, and digital channels.

• Represent Heidi at regional and international conferences, major digital-health events, and executive forums.

• Establish Heidi as a recognised leader in AI-enabled clinical care across the region.

Cross-Functional Alignment & Reporting

• Work closely with regional GMs to ensure alignment between commercial needs, product direction, and clinical expectations.

• Provide quarterly regional clinical insight reports summarising product feedback, market signals, and ecosystem trends.

• Collaborate with the Global CMO to align regional and global clinical strategies.

What we will look for:

• MD, DO, MBBS, MBChB, or equivalent clinical qualification.

• Recognised clinical leader with multi-country influence—publishing, speaking, or advisory involvement.

• Deep network across health systems and industry bodies, with strong relationships at the C-suite level.

• Demonstrated commercial mindset: able to influence, communicate clinical value, and support enterprise sales cycles.

• Exceptional communication, writing, speaking, and digital presence.

• Comfort working across different health systems, cultures, and market structures.

• Alignment with Heidi’s mission and cultural principles.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us 🚀?

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare around the world.