Clinical Writer and GTM Coordinator at Heidi•February 11, 2026•9 min read
Fact checked by Shine Colcol
What is the Gentu Integration?
The Heidi and Gentu integration brings AI-powered documentation directly into your existing Gentu workflow. It allows specialists to record consultations in Heidi, generate structured notes instantly, and push documentation straight into Gentu patient files with one click.
This connection removes double data entry, improves note consistency, and keeps documentation flowing automatically between Heidi and Gentu.
Why Specialists Love the Gentu Integration with Heidi
The Gentu integration gives specialists an AI scribe that works quietly in the background while they focus on patient care. Heidi captures every detail of the consultation, structures it clearly, and sends it directly into Gentu without disrupting your routine. Together, Heidi’s AI scribe and Gentu software make clinical documentation faster, easier, and more reliable.
Seamless Appointment Sync
The integration automatically syncs your Gentu schedule into Heidi so your appointments are ready before the day begins. Every patient appears in the session list without manual setup or extra clicks.
Structured Notes That Sound Like You
Heidi listens securely during each consultation and generates notes that reflect your specialty and phrasing. The result is accurate, structured documentation that sounds exactly like you wrote it. Clinicians using Heidi have reported while improving note completeness and clarity.
Heidi eliminates tedious and repetitive copy-paste workflows. After reviewing your note, click ‘Push to Gentu’ to send it directly into the patient record as either a free-text note or a formatted letter. This one-click transfer ensures every note reaches Gentu instantly, keeping communication and documentation aligned across your team.
Heidi adapts to each practice and specialist’s style so every note meets your clinical and communication standards, whether it be in cardiology, gastroenterology, neurology, urology, and beyond.
All data stays encrypted in transit and at rest, and no audio is ever stored. Clinicians maintain full control and transparency throughout the process.
Real-time notes, real-world impact: In one of the world’s largest clinical rollouts of ambient AI, Heidi has been proven to:
Reduce time spent per consult on documentation by 51%
Increase note quality satisfaction by 38%
Decrease documentation-related stress by 58%
Boost confidence in documentation accuracy by 33%
Reduce after-hours admin by 61%
Improve work-life balance satisfaction by 45%
Specialists describe Heidi as a trusted partner that helps them finish on time and focus fully on their patients.
How does the Gentu Integration Work?
The Gentu integration with Heidi gives specialists access to Heidi’s advanced AI medical scribe directly within their Gentu workflow. It connects both systems in real time to pull appointments, capture consultations, and push structured notes back into patient files with one click. This seamless link removes manual data entry and keeps every document accurate, complete, and ready to review.
Here’s how the Heidi and Gentu integration works:
Step 1: Connect Heidi with Gentu
Navigate to your Gentu log-in page, go to the Gentu Marketplace (bottom icon in the left-hand side menu, below Settings), search for Heidi, and click “Add to Gentu”. You will then be prompted to copy a pairing code. See our guide to Integrating with Gentu for full instructions on completing this step.
Step 2: Configure Letter Templates
Set up existing Gentu templates to appear in Heidi by pasting the 'dictation.text' code in selected templates. This placeholder dynamically pulls in the transcribed or dictated text content from Heidi and inserts it into the specified section of the Gentu letter template. Remember to save the template before returning to Heidi.
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Step 3: Sync Your Appointments
Heidi automatically pulls your Gentu appointments into the session schedule on Heidi’s interface. Open Heidi and navigate to the Sessions Schedule, which will reflect your appointment list in Gentu.
Step 4: Transcribe Your Session
Within Heidi’s Sessions Schedule, select the patient you are about to see and press “Start” as the appointment begins. Heidi will process everything said during the session, automatically generating a structured note as soon as you press “Stop.”
You can add patient history and background information in the Context tab, allowing Heidi to draw on external information to supplement the current session’s notes.
Step 5: Push Notes to Gentu
When you're ready, click the 'Push to Gentu' button in Heidi to transfer the complete documentation directly into the patient's file on Gentu. Either:
Push as a free text Note; or
Push into Outgoing Correspondence in Gentu as a Letter.
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Getting Started with Heidi for Gentu
Heidi’s AI scribe works inside Gentu to remove the manual work that slows specialists down. You can record consultations naturally, generate structured notes in seconds, and send them straight to patient files without leaving your Gentu workspace.
The Gentu integration with Heidi helps reclaim hours each day so you can focus on what matters most: delivering high-quality specialist care.
You can start a free 30-day trial to experience how it feels to finish every consultation with your notes already complete. Join clinicians across the world using Heidi in over 2 million patient consults each week to make documentation faster, more consistent, and more connected to the care they provide.
What are the setup requirements for the Gentu integration with Heidi?
You need a Practice tier Heidi account, an active Gentu practice licence, and the “Billing Provider” flag enabled in your Heidi account. You will then connect through the Gentu Marketplace with a secure pairing code.
How much does it cost to integrate Heidi with Gentu?
The integration is included for Heidi customers on the Practice subscription plan. You can compare pricing options like the Enterprise plan which has additional features like single-sign-on authentication, custom terms, and more. See what Heidi can save you using our ROI calculator.
Can I try the Gentu integration with Heidi for free?
Yes, new Heidi users can try the Heidi and Gentu integration with a free trial, giving you unlimited access to test all integration features. Download the Heidi desktop app, connect your Gentu account, and experience streamlined documentation, note syncing, and letter generation. Start completing patient notes and other letters in minutes instead of hours or days today.
How can I get the most out of Heidi when integrated with Gentu?
To maximise the Gentu integration with Heidi, use Gentu letter templates with “dictation.text” to map content precisely and easily personalise your specialty templates through the Heidi Template Academy. You can also find examples of real clinician-built templates across 200+ specialties in the Template Community and access clinic assets in the Resource Center to help your team implement Heidi seamlessly.
